Refund & Cancellation Policy

Last updated: 12 November 2026

This policy applies to all subscription plans and add-on services sold on Realty Radar. All services are digital and delivered online; no physical goods are shipped.

Cancellation

• You can cancel your plan or any add-on at any time from the Billing page in your dashboard, or by contacting us.
• After cancellation, your service continues until the end of the period already paid for, and you will not be charged again.
• Cancelling during the free first month means you are not charged.

Refunds

• You can ask for a full refund within 7 days of a payment, if the service for that payment has not been used (for example, no articles generated or published, no add-on work delivered, no enquiries charged).
• Payments where the service has already been used, or requests made after 7 days, are not refundable, except where required by law.
• Approved refunds are processed to the original payment method within 5-7 working days. Your bank may take additional time to show the credit.
• Pay-per-enquiry wallet balance that has not been used can be refunded on request under the same 7-day rule.

How to request

Write to us with your registered email and payment reference, or use the Contact us page.

Shipping

Not applicable. All services are delivered online.